So, There are several issue’s I have found which i will Notice right here, and take into account it my very own educational venting given that they don't provide The client very well in any respect with regards to this:
I’m producing to precise how discontent I'm Along with the way American handled flights on April 29, 2016. My flight 3848 gonna Memphis, TN from DCA was cancelled soon after remaining delayed 4 6 hrs. I used to be flying to your rehearsal evening meal and a wedding the subsequent working day and I skipped both equally events. The following day I needed to fly to charlotte and then to Memphis and to top it off bag didn’t arrive about the flight with me And that i don’t know why.
I am incredibly unhappy using your buyer service!!! I think it was less costly for yourself To do that to me than to run the flight which i was at first on, because the flight was not full.
Even with what transpired on this occasion, we hope you might continue on to pick American Airways for the travel demands. We will work hard to make certain you get the service you count on and are worthy of.
My Pal of mine booked my Mother a reservation from haiti to miami fl I paid her $300 to order me the fares nonetheless she didn't told me the flight will be reserving on a nonrevenue flight it had been a ridicullus moment for all of us, quesion I have if the seat will not be assure why did she took the money from me
In April 2014 I used to be offered a voucher for assisting with an sick affected individual on amongst yur flights. Regrettably due to some unforeseen conditions I haven't been in a position to benefit from the voucher.
I wished to have a minute to phone out the fantastic customer service Connie Sanders as part of your Dallas Office environment gave my wife and I in an exceptionally stress filled great post to read situation. Connie went over and over and above to be certain we were looked after and her standard of notice to repairing our difficulty filled working day was incredible, she solitary handedly restored my faith in your Firm and he or she justifies congratulations with the function that she does.
On 7/eighteen/fourteen my partner And that i ended up on the flight sixty seven from BCN to Jfk. We boarded the plane and located that it had no wifi or entertainment selections on the seat. Once the food was served we requested the flight attendant In case the meal had any peppers(the vegetable) in it as being the “chicken†together with other elements have been unrecognizable. My partner is highly allergic to peppers and he had to be specified there have been none. The attendant said she had no concept of what the food stuff components were in both variety so he didn't try to eat. How tricky would it not be on your catering dept to mail an index of ingredients for this kind of situation? The aircraft itself was aged and alert on the inside. When bought about the aircraft, the mentor segment smelled of fecal make any difference and it took rather some time for your smell to dissipate.
I been given a promo during the mail from American Airlines in reference to rapidly tracking to elite position. When I attempted to log on to the Web page inside the promo I couldn't locate it (aa.
AA shed my baggage in Miami by not getting it with me on my flight to Talahassee, Fl and when I lodged a criticism they gave me a file locator to check position. It took 3 times to have my luggage and I had to vacation to Panama Metropolis Aprt for getting my baggage just after Tallahassee Aprt got it and sent it to Atlanta then to Personal computer by Delta.
The woman who was assisting me that has a wheel chair experienced no knowledge of the DWF airport itself. When she could not take me for the boarding gate she still left me on the best way.
I'm incredibly upset using this type of service from American Airlines. We experienced planned a holiday vacation that we imagined would start off by taking pleasure in Remarkable service from American.
I traveled not long ago in your airlines and seasoned a pain on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t working and since of my asthma it was very hot and I felt amusing.
The red tape to acquire a reaction a couple of authentic messed up journey from commence to complete is terrible. I are actually endeavoring to receive a response from AA although the operate close to is what AA would like so you might stop trying..GUESS WHAT ? i dont give up simply. so AA i await your response.